1. Introduction
Kacy Ltd ("Kacy Farms", "KOKOLIKOOO", "we", "us", "our") operates the website at kacy.rw. This privacy policy explains how we collect, use, and protect any personal information you provide when using our website.
We are committed to ensuring your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, you can be assured it will only be used in accordance with this privacy policy.
2. Information We Collect
We may collect the following information:
- Name and job title
- Contact information including email address and phone number
- Company name and industry
- Details of your inquiry or order requirements
- Website usage data via Google Analytics (anonymized)
3. How We Use Your Information
We use your information to:
- Respond to your inquiries and provide quotations
- Process wholesale orders and manage supply contracts
- Improve our products and services
- Send periodic emails about our products and services (only with your consent)
- Analyze website traffic and user behavior to improve our site
4. Data Protection & Security
We are committed to ensuring your information is secure. We have implemented suitable physical, electronic, and managerial procedures to safeguard and secure the information we collect online.
We do not sell, distribute, or lease your personal information to third parties unless required by law or with your explicit consent.
5. Third-Party Services
Our website uses the following third-party services:
- Google Analytics — for anonymous website usage tracking
- Cloudflare — for hosting, security, and relaying contact form submissions to our own inbox
- Resend — for delivering contact form submissions to [email protected]
- Font Awesome — for icon rendering
- Google (self-hosted Font) — for typography
Contact form submissions are sent to our own company inbox. We do not use them for marketing, and we do not sell or share them with anyone outside Kacy Ltd.
6. Cookies
We use analytics cookies to understand how visitors interact with our site. You can disable cookies in your browser settings at any time.
7. Your Rights
You may request details of, correction of, or deletion of your personal information. To exercise these rights, contact us at [email protected].